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<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2>The RT manual
description of priority states:</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2> By setting a
final priority you can make a ticket's priority increase or
decrease</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2> as its
due date draws closer.</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2>I have not observed
this behaviour.</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2>Is there something
which needs to be done to make this happen, or is it not built
in?</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial size=2>Do I need to write
my own sql script/cron job to make it happen?</FONT></SPAN></DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=760123905-07012004><FONT face=Arial
size=2>Thanks.</FONT></SPAN></DIV>
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