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<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2>I want to have some extra stats for my chief, i created
some for extra groups and for owners, i will send you the stats if you
want.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2>But i have a question, i saw in the haralds package there
is a filed with the time to resolve, I saw that this is the difference between
the resolved date and the created date, </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2>but I whould be interested in the worked time... How can I
get this information into stats?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2>Thanks</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=280570009-16012004><FONT face=Arial
color=#0000ff size=2>Samuel</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Kelly F. Hickel
[mailto:kfh@mqsoftware.com] <BR><B>Sent:</B> Friday,16 January,2004
02:49<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B>
[rt-users] release of Statistics3 version 0.1.3<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">OK, here’s my first release.
It’s pretty much the same as the one that I posted before, except that I’ve
included Paulo Matos fixes for some typos, and I’ve bumped the version to
0.1.3.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">My employer has been kind enough to
let me host this on their machines, so the file kfh/RT/Statistics3-0_1_3.tgz is
available via anonymous ftp from anonftp.mqsoftware.com. This machine’s DNS
record is new, so if you can’t look up the hostname, wait a couple of hours and
try again…..</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks to Harald, and
Paulo….</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">-Kelly</SPAN></FONT></P></DIV></BODY></HTML>