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<P><FONT SIZE=2 FACE="Arial">Hi,</FONT>
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<P><FONT SIZE=2 FACE="Arial">I installed rt-3.0.8 yesterday - I've used RT in the past without problems and this was a fresh install.</FONT>
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<P><FONT SIZE=2 FACE="Arial">I'm having a slight problem. I've got a distribution list that I would like to be the Admin CC of a queue, and like all correspondence to go as an e-mail to this list. Easy enough to do.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">However, although the script and template should be correct, I am getting a weird problem.</FONT>
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<P><FONT SIZE=2 FACE="Arial">If I go into a ticket and press reply, type out whatever it is, and press submit, then the correspondence get's send to this list. Great. However, when I e-mail the correspondence to the rt e-mail address, it goes into the system (get's added to the request) but doesn't seem to send it to the dist list.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Does anyone have any ideas why this would happen?</FONT>
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<P><FONT SIZE=2 FACE="Arial">Thanks</FONT>
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<P><FONT SIZE=2 FACE="Courier New">---------</FONT>
<BR><FONT SIZE=2 FACE="Courier New">James Little</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Web Development</FONT>
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