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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Can I ask what database/database version
you are using?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>And, also, does anything show up in the
logs when the error occurs?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Patrick<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Raymond Man Chun Yip<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, February 12, 2004
3:33 AM<br>
<b><span style='font-weight:bold'>To:</span></b> rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] RTFM user
rights</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>I just installed
RTFM 2.02 over RT 3.08. I created a new class, grant all rights of the
new class to a group. However, members of the group still cannot create a
new article in the class with error message "No permission to view Article".
Any hints?<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Raymond<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=3
face="Courier New"><span style='font-size:12.0pt;font-family:"Courier New"'><br>
<br>
<code><font face="Courier New">Take the MTR. Enjoy More Time For Life. </font></code><br>
<br>
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