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Thanks Ruslan!<BR>
<BR>
Regards,<BR>
Ritu<BR>
<BR>
On Wed, 2004-02-18 at 17:15, Ruslan U. Zakirov wrote:
<BLOCKQUOTE TYPE=CITE>
<PRE><FONT COLOR="#737373"><I>Ritu Khetan wrote:
> Hello All,
>
> What tag should be used in the templates to append the original
> message of the ticket when a Correspondence is sent or when a Resolved
> response is sent to the external users.
>
> I tried {$Transaction->Content()}, but it didnt work.
{$Ticket->Transactions->First->Content()}
>
> Regards,
> Ritu
>
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<FONT COLOR="#737373"></I></FONT></PRE>
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<p>
<pre>
----------------------------------------------------------------
NETCORE SOLUTIONS *** Ph: +91 22 5662 8000 Fax: +91 22 5662 8134
MailServ and FlexiMail: Messaging Solutions: <a href="http://netcore.co.in">http://netcore.co.in</a>
Pragatee: Integrated Server-Software Suite: <a href="http://www.pragatee.com">http://www.pragatee.com</a>
Emergic Freedom: Server-centric Computing: <a href="http://www.emergic.com">http://www.emergic.com</a>
BlogStreet: Blog Profiles and RSS Ecosystem: <a href="http://blogstreet.com">http://blogstreet.com</a>
Deeshaa: Rural Development: <a href="http://www.deeshaa.com">http://www.deeshaa.com</a>
Rajesh Jain's Weblog on Technology: <a href="http://www.emergic.org">http://www.emergic.org</a>
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