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<DIV><FONT face=Arial size=2>I had the same problem.</FONT></DIV><FONT
face=Arial><FONT size=1><FONT size=2>
<DIV><BR>I have tar.gz'ed the whole self service directory of mine that i
modified (i dont remember what i did to it all) and i have no idea how to use
diff or make patches :-) Let me know if you have any questions.</DIV>
<DIV><A
href="http://ww2.nvps.net/~karl/SelfService.tar.gz">http://ww2.nvps.net/~karl/SelfService.tar.gz</A></DIV>
<DIV></FONT></FONT></FONT> </DIV>
<DIV><FONT face=Arial><FONT size=1><FONT size=2>-Karl
Pietri</FONT></DIV></FONT></FONT>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Paul.Barmaksezian@Overture.com
href="mailto:Paul.Barmaksezian@Overture.com">Paul Barmaksezian</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=rt-users@lists.bestpractical.com
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, February 26, 2004 10:45
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [rt-users] SelfService Custom
Fields</DIV>
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<P><FONT face=Arial size=2>I've been searching the archives, but can't seem to
find anything on this.</FONT><FONT face="Times New Roman"> </FONT><BR><FONT
face=Arial size=2>I have tried to modify SelfService/Create.html to allow
non-privileged users to submit CustomFields. I can get the fields to show up
on the page, but on submit, they do not make it into the ticket. Am I missing
something? How can I get CustomFields to work with SelfService?</FONT></P>
<P><FONT face=Arial size=2>Eventually, I'd like to create custom Scrips based
on these CustomFields ...</FONT><FONT face="Times New Roman"> </FONT></P><BR>
<P><I><FONT face=Arial size=2>Paul</FONT></I> </P>
<P>
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