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<DIV><FONT face=Arial size=2>I'll defer to the veteran poster here.
My advise was based solely on the RT 3.0 manual, page 13, item 7 (as well
as my configuration):</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>"7) Edit etc/RT_SiteConfig.pm in your RT
installation directory, by specifying any values you need to change from
</FONT><FONT face=Arial size=2>the defaults. <STRONG>If RT_SiteConfig.pm is
blank, start by copying the all the settings in
RT_Config.pm.</STRONG>"</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Not trying to give bad advise. My
apologies.</FONT></DIV>
<P align=left><FONT face=Arial size=2>Regards,</FONT></P>
<P align=left><FONT face=Arial size=2>Russ</FONT></P>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: "Phil Homewood" <</FONT><A
href="mailto:pdh@snapgear.com"><FONT face=Arial
size=2>pdh@snapgear.com</FONT></A><FONT face=Arial size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: "'RT users'" <</FONT><A
href="mailto:rt-users@lists.fsck.com"><FONT face=Arial
size=2>rt-users@lists.fsck.com</FONT></A><FONT face=Arial
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Tuesday, March 02, 2004 6:50 PM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: Re: [rt-users] Display more than 10
tickets.</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT face=Arial
size=2>> Russ Roff wrote:<BR>> > The RT_SiteConfig.pm file needs to be
copied from RT_Config.pm (in the same<BR>> > directory), then modified
appropriately. After modifications, restart<BR>> > Apache for
changes to take effect.<BR>> <BR>> Please don't do that.<BR>> <BR>>
You should only copy the individual settings you wish to change<BR>> into
RT_SiteConfig, not the whole RT_Config.<BR>> -- <BR>> Phil Homewood,
Systems Janitor, </FONT><A href="http://www.SnapGear.com"><FONT face=Arial
size=2>http://www.SnapGear.com</FONT></A><BR><FONT face=Arial size=2>>
</FONT><A href="mailto:pdh@snapgear.com"><FONT face=Arial
size=2>pdh@snapgear.com</FONT></A><FONT face=Arial size=2> Ph: +61 7 3435 2810
Fx: +61 7 3891 3630<BR>> SnapGear - A CyberGuard Company<BR>>
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