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<DIV><FONT face=Arial size=2><SPAN class=438300700-10032004>Hello
All</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=438300700-10032004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=438300700-10032004>Can someone plesase
tell me how I can configure a Scrip so that when a ticket is resolved and the
requestor replies again, the ticket is re-opened?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=438300700-10032004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=438300700-10032004>Thanks.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=438300700-10032004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=438300700-10032004>
<P><FONT face="Times New Roman">Rabbie Zalaf<BR>Network Consultant<BR>Leading
Edge Internet<BR>02 9497 4024<BR><U></U></FONT><U><FONT face="Times New Roman"
color=#0000ff><A href="http://www.leadingedgeinternet.net.au/"
target=_blank>http://www.leadingedgeinternet.net.au</A></FONT></U> <BR><FONT
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