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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi, <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have made the following changes as stated in various posts
for </span></font><st1:City><st1:place><font face=Arial><span style='font-family:
  Arial'>NIS</span></font></st1:place></st1:City><font face=Arial><span
style='font-family:Arial'> to work.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><span class=SpellE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>RT_SiteConfig.pm</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'>    
</span><span class=GramE>Set(</span>$<span class=SpellE>WebExternalAuth</span>,
1);<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'>    
</span><span class=GramE>Set(</span>$<span class=SpellE>WebExternalAuto</span>,
1);<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><span class=SpellE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>RT_Config.pm</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'>    
</span><span class=GramE>Set(</span>$<span class=SpellE>WebFallbackToInternalAuth</span>,
<span class=SpellE>undef</span>);<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><span class=SpellE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>httpd.conf</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>      </span><Location /<span
class=SpellE><span class=GramE>rt</span></span>><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span><span
class=SpellE>AuthName</span> “RT Access”<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span><span
class=SpellE>AuthType</span> Basic<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span><span
class=SpellE>PerlAuthenHandler</span> <span class=SpellE>Apache::AuthenNIS</span><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span>Require
valid-user<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span><span
class=SpellE>SetHandler</span> <span class=SpellE>perl</span>-script<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span><span
class=SpellE>PerlHandler</span> <span class=SpellE>RT::Mason</span><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>     
</span></Location><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>      </span><<span
class=SpellE>LocationMatch</span> “/<span class=SpellE>NoAuth</span>”><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span>Satisfy
Any<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'>            </span>Allow
from all<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>      </span></<span
class=SpellE>LocationMatch</span>><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Users from </span></font><st1:City><st1:place><font
  face=Arial><span style='font-family:Arial'>NIS</span></font></st1:place></st1:City><font
face=Arial><span style='font-family:Arial'> are logged into RT. But if there is
no such user, it doesn’t fall back to RT login page. <span class=GramE>And
after log in this user cannot even change preferences.</span> It says
permission denied. I assume that users are created without any privileges. How
can I fix this? And how does an admin log on to manage RT as $<span
class=SpellE>WebFallbackToInternalAuth</span> is failing? I’m using RT <span
class=SpellE>ver</span> 2.1.88.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Parimala<o:p></o:p></span></font></p>

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