<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.0.4630.0">
<TITLE>Allowing a 'group' of customers to see certain tickets in a queue</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P><FONT SIZE=2 FACE="Arial">We have a problem with RT:</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">So we did the Google dance and found a perfect description of the problem:</FONT>
</P>
<P><A HREF="http://lists.fsck.com/pipermail/rt-users/2003-May/013875.html"><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">http://lists.fsck.com/pipermail/rt-users/2003-May/013875.html</FONT></U></A>
</P>
<P><FONT SIZE=2 FACE="Arial">Is there a solution? Is it the personal groups?</FONT>
<BR><FONT SIZE=2 FACE="Arial">We tried reading the help pages...without luck..</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">Thx for your time and help.</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">\Oliver</FONT>
<BR><FONT FACE="Arial"> </FONT>
<BR><FONT FACE="Arial"> </FONT>
</P>
</BODY>
</HTML>