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<DIV><FONT face=Arial size=2>Hi there;</FONT></DIV>
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<DIV><FONT face=Arial size=2>I am trying to modify the selfservice ticket
history so it does not show Status and Owner changes(ie treat them as if they
were comments) to the external RT User, I had a look at
Transaction_Overlay.pm and Tickets_OverLay.pm but wih out any success, can
someone help please.</FONT></DIV>
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<DIV><FONT face=Arial size=2>Many Thanks,</FONT></DIV>
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<DIV><FONT face=Arial size=2>Roy</FONT></DIV></FONT></DIV></BODY></HTML>