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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=158243914-26032004>There
appears to be a pipe symbol "|" missing from the start of the alias definition
so sendmail is trying to output the mail to a file called /opt/rt3/bin/mailgate
rather than piping it to the program.</SPAN></FONT></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Phillip
Leremi<BR><B>Sent:</B> 26 March 2004 09:35<BR><B>To:</B>
rt-users@lists.fsck.com<BR><B>Cc:</B> rt-users@lists.bestpractical.com; Ruslan
U. Zakirov<BR><B>Subject:</B> [rt-users] Re: rt-mailgate
problems<BR><BR></FONT></DIV><BR><BR>seph wrote:<BR>
<BLOCKQUOTE cite=midw528yhnk9g1.fsf@lame.message.id type="cite">
<BLOCKQUOTE type="cite"><PRE wrap="">i can't create ticket via email, I have done aliases in /etc/aliases
and i did smrch, i have tryed to debug but the log is empty.
</PRE></BLOCKQUOTE><PRE wrap=""><!---->
At least the first several steps are covered group. Could you include
your MTA logs? </PRE></BLOCKQUOTE>yes here it is:<BR><FONT face=Arial
size=2>Mar 25 16:36:31 phillip sendmail[17164]: user 500 attempted to rebuild
the alias map<BR>Mar 25 16:36:36 phillip sendmail[17166]: alias database
/etc/aliases rebuilt by root<BR>Mar 25 16:36:36 phillip sendmail[17166]:
/etc/aliases: 67 aliases, longest 194 bytes, 1412 bytes total<BR>Mar 25
16:36:48 phillip sendmail[17197]: i2PEamcD017197: from=<<A
href="mailto:darren@ReportStar.net">darren@ReportStar.net</A>>, size=1829,
class=0, nrcpts=1, msgid=<<A
href="mailto:013b01c41278$f4ca9870$1500a8c0@reportstar">013b01c41278$f4ca9870$1500a8c0@reportstar</A>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<BR>Mar 25 16:36:48 phillip
sendmail[17198]: i2PEamcD017197: to="/opt/rt3/bin/rt-mailgate --queue support
--action correspond --url <A
href="http://192.168.0.104/">http://192.168.0.104/</A>" rt-comment
:"/opt/rt3/bin/rt-mailgate --queue support --action comment --url <A
href="http://192.168.0.104/">http://192.168.0.104/</A>", ctladdr=<<A
href="mailto:rt@localhost">rt@localhost</A>> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=*file*, pri=32001, dsn=5.0.0, stat=Can't create
output<BR>Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
i2PEamcD017198: DSN: Can't create output<BR>Mar 25 16:36:50 phillip
sendmail[17198]: i2PEamcD017198: to=<<A
href="mailto:darren@ReportStar.net">darren@ReportStar.net</A>>,
delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=33025, <A
class=moz-txt-link-abbreviated
href="http://relay=fw.reportstar.net">relay=fw.reportstar.net</A>.
[196.22.194.226], dsn=2.0.0, stat=Sent (Ok: queued as 54D381251E7)<BR>Mar 26
04:02:04 phillip sendmail[17521]: i2Q224M2017521: from=root, size=2397,
class=0, nrcpts=1, msgid=<<A
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</A>>,
<A href="mailto:relay=root@localhost">relay=root@localhost</A><BR>Mar 26
04:02:04 phillip sendmail[17524]: i2Q224cD017524: from=<<A
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</A>>,
size=2707, class=0, nrcpts=1, msgid=<<A
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</A>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<BR>Mar 26 04:02:04 phillip
sendmail[17521]: i2Q224M2017521: to=root, ctladdr=root (0/0), delay=00:00:00,
xdelay=00:00:00, mailer=relay, pri=30055, relay=[127.0.0.1] [127.0.0.1],
dsn=2.0.0, stat=Sent (i2Q224cD017524 Message accepted for delivery)<BR>Mar 26
04:02:04 phillip sendmail[17525]: i2Q224cD017524: to=<<A
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</A>>,
ctladdr=<<A
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</A>>
(0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32933, dsn=2.0.0,
stat=Sent<BR>Mar 26 11:33:10 phillip sendmail[18522]: alias database
/etc/aliases rebuilt by root<BR>Mar 26 11:33:10 phillip sendmail[18522]:
/etc/aliases: 67 aliases, longest 194 bytes, 1412 bytes total</FONT><BR>
<BLOCKQUOTE cite=midw528yhnk9g1.fsf@lame.message.id type="cite"><PRE wrap="">Have you tried running the mailgate from the command
line?
</PRE></BLOCKQUOTE>no i haven't ?<BR>
<BLOCKQUOTE cite=midw528yhnk9g1.fsf@lame.message.id type="cite"><PRE wrap="">seph
</PRE></BLOCKQUOTE><BR><BR><PRE class=moz-signature cols="72">--
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
<A class=moz-txt-link-abbreviated href="mailto:phillip@reportstar.net">phillip@reportstar.net</A>
<A class=moz-txt-link-abbreviated href="http://www.reportstar.net">www.reportstar.net</A></PRE></BLOCKQUOTE></BODY></HTML>