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seph wrote:<br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<blockquote type="cite">
<pre wrap="">i can't create ticket via email, I have done aliases in /etc/aliases
and i did smrch, i have tryed to debug but the log is empty.
</pre>
</blockquote>
<pre wrap=""><!---->
At least the first several steps are covered group. Could you include
your MTA logs? </pre>
</blockquote>
yes here it is:<br>
<font face="Arial" size="2">Mar 25 16:36:31 phillip sendmail[17164]:
user 500 attempted to rebuild the alias map<br>
Mar 25 16:36:36 phillip sendmail[17166]: alias database /etc/aliases
rebuilt by root<br>
Mar 25 16:36:36 phillip sendmail[17166]: /etc/aliases: 67 aliases,
longest 194 bytes, 1412 bytes total<br>
Mar 25 16:36:48 phillip sendmail[17197]: i2PEamcD017197: from=<<a
href="mailto:darren@ReportStar.net">darren@ReportStar.net</a>>,
size=1829, class=0, nrcpts=1, msgid=<<a
href="mailto:013b01c41278$f4ca9870$1500a8c0@reportstar">013b01c41278$f4ca9870$1500a8c0@reportstar</a>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<br>
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
to="/opt/rt3/bin/rt-mailgate --queue support --action correspond --url <a
href="http://192.168.0.104/">http://192.168.0.104/</a>" rt-comment
:"/opt/rt3/bin/rt-mailgate --queue support --action comment --url <a
href="http://192.168.0.104/">http://192.168.0.104/</a>", ctladdr=<<a
href="mailto:rt@localhost">rt@localhost</a>> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=*file*, pri=32001, dsn=5.0.0, stat=Can't create
output<br>
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
i2PEamcD017198: DSN: Can't create output<br>
Mar 25 16:36:50 phillip sendmail[17198]: i2PEamcD017198: to=<<a
href="mailto:darren@ReportStar.net">darren@ReportStar.net</a>>,
delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=33025,
<a class="moz-txt-link-abbreviated" href="http://relay=fw.reportstar.net">relay=fw.reportstar.net</a>. [196.22.194.226], dsn=2.0.0, stat=Sent (Ok:
queued as 54D381251E7)<br>
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: from=root,
size=2397, class=0, nrcpts=1, msgid=<<a
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</a>>,
<a href="mailto:relay=root@localhost">relay=root@localhost</a><br>
Mar 26 04:02:04 phillip sendmail[17524]: i2Q224cD017524: from=<<a
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>,
size=2707, class=0, nrcpts=1, msgid=<<a
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</a>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<br>
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: to=root,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=30055, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent
(i2Q224cD017524 Message accepted for delivery)<br>
Mar 26 04:02:04 phillip sendmail[17525]: i2Q224cD017524: to=<<a
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>,
ctladdr=<<a href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>
(0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32933,
dsn=2.0.0, stat=Sent<br>
Mar 26 11:33:10 phillip sendmail[18522]: alias database /etc/aliases
rebuilt by root<br>
Mar 26 11:33:10 phillip sendmail[18522]: /etc/aliases: 67 aliases,
longest 194 bytes, 1412 bytes total</font><br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<pre wrap="">Have you tried running the mailgate from the command
line?
</pre>
</blockquote>
no i haven't ?<br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<pre wrap="">seph
</pre>
</blockquote>
<br>
<br>
<pre cols="72" class="moz-signature">--
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
<a class="moz-txt-link-abbreviated" href="mailto:phillip@reportstar.net">phillip@reportstar.net</a>
<a class="moz-txt-link-abbreviated" href="http://www.reportstar.net">www.reportstar.net</a></pre>
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