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<a class="moz-txt-link-abbreviated" href="mailto:David.Addison@infineon.com">David.Addison@infineon.com</a> wrote:<br>
<blockquote type="cite"
cite="mid5E02F0ECE283D711A9850008C786F2BD048996@brsg501a.brs.infineon.com">
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<div><font size="2" color="#0000ff" face="Arial"><span
class="158243914-26032004">There appears to be a pipe symbol "|"
missing from the start of the alias definition so sendmail is trying to
output the mail to a file called /opt/rt3/bin/mailgate rather than
piping it to the program.</span></font></div>
</blockquote>
<br>
<font color="#ff0000">thankz i didn't see that maybe thats the problem</font><br>
<blockquote type="cite"
cite="mid5E02F0ECE283D711A9850008C786F2BD048996@brsg501a.brs.infineon.com">
<blockquote style="margin-right: 0px;" dir="ltr">
<div align="left" dir="ltr" lang="en-us"
class="OutlookMessageHeader"><font size="2" face="Tahoma">-----Original
Message-----<br>
<b>From:</b> <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[<a class="moz-txt-link-freetext" href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] <b>On Behalf Of </b>Phillip
Leremi<br>
<b>Sent:</b> 26 March 2004 09:35<br>
<b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.fsck.com">rt-users@lists.fsck.com</a><br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>; Ruslan U. Zakirov<br>
<b>Subject:</b> [rt-users] Re: rt-mailgate problems<br>
<br>
</font></div>
<br>
<br>
seph wrote:<br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<blockquote type="cite">
<pre wrap="">i can't create ticket via email, I have done aliases in /etc/aliases
and i did smrch, i have tryed to debug but the log is empty.
</pre>
</blockquote>
<pre wrap=""><!---->
At least the first several steps are covered group. Could you include
your MTA logs? </pre>
</blockquote>
yes here it is:<br>
<font size="2" face="Arial">Mar 25 16:36:31 phillip
sendmail[17164]: user 500 attempted to rebuild the alias map<br>
Mar 25 16:36:36 phillip sendmail[17166]: alias database /etc/aliases
rebuilt by root<br>
Mar 25 16:36:36 phillip sendmail[17166]: /etc/aliases: 67 aliases,
longest 194 bytes, 1412 bytes total<br>
Mar 25 16:36:48 phillip sendmail[17197]: i2PEamcD017197: from=<<a
href="mailto:darren@ReportStar.net">darren@ReportStar.net</a>>,
size=1829, class=0, nrcpts=1, msgid=<<a
href="mailto:013b01c41278$f4ca9870$1500a8c0@reportstar">013b01c41278$f4ca9870$1500a8c0@reportstar</a>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<br>
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
to="/opt/rt3/bin/rt-mailgate --queue support --action correspond --url <a
href="http://192.168.0.104/">http://192.168.0.104/</a>" rt-comment
:"/opt/rt3/bin/rt-mailgate --queue support --action comment --url <a
href="http://192.168.0.104/">http://192.168.0.104/</a>", ctladdr=<<a
href="mailto:rt@localhost">rt@localhost</a>> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=*file*, pri=32001, dsn=5.0.0, stat=Can't create
output<br>
Mar 25 16:36:48 phillip sendmail[17198]: i2PEamcD017197:
i2PEamcD017198: DSN: Can't create output<br>
Mar 25 16:36:50 phillip sendmail[17198]: i2PEamcD017198: to=<<a
href="mailto:darren@ReportStar.net">darren@ReportStar.net</a>>,
delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=33025, <a
href="http://relay=fw.reportstar.net" class="moz-txt-link-abbreviated">relay=fw.reportstar.net</a>.
[196.22.194.226], dsn=2.0.0, stat=Sent (Ok: queued as 54D381251E7)<br>
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: from=root,
size=2397, class=0, nrcpts=1, msgid=<<a
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</a>>,
<a href="mailto:relay=root@localhost">relay=root@localhost</a><br>
Mar 26 04:02:04 phillip sendmail[17524]: i2Q224cD017524: from=<<a
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>,
size=2707, class=0, nrcpts=1, msgid=<<a
href="mailto:200403260202.i2Q224M2017521@phillip.reportstar.net">200403260202.i2Q224M2017521@phillip.reportstar.net</a>>,
proto=ESMTP, daemon=MTA, relay=phillip [127.0.0.1]<br>
Mar 26 04:02:04 phillip sendmail[17521]: i2Q224M2017521: to=root,
ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay,
pri=30055, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent
(i2Q224cD017524 Message accepted for delivery)<br>
Mar 26 04:02:04 phillip sendmail[17525]: i2Q224cD017524: to=<<a
href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>,
ctladdr=<<a href="mailto:root@phillip.reportstar.net">root@phillip.reportstar.net</a>>
(0/0), delay=00:00:00, xdelay=00:00:00, mailer=local, pri=32933,
dsn=2.0.0, stat=Sent<br>
Mar 26 11:33:10 phillip sendmail[18522]: alias database /etc/aliases
rebuilt by root<br>
Mar 26 11:33:10 phillip sendmail[18522]: /etc/aliases: 67 aliases,
longest 194 bytes, 1412 bytes total</font><br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<pre wrap="">Have you tried running the mailgate from the command
line?
</pre>
</blockquote>
no i haven't ?<br>
<blockquote type="cite" cite="midw528yhnk9g1.fsf@lame.message.id">
<pre wrap="">seph
</pre>
</blockquote>
<br>
<br>
<pre cols="72" class="moz-signature">--
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
<a href="mailto:phillip@reportstar.net" class="moz-txt-link-abbreviated">phillip@reportstar.net</a>
<a href="http://www.reportstar.net" class="moz-txt-link-abbreviated">www.reportstar.net</a></pre>
</blockquote>
<pre wrap="">
<hr size="4" width="90%">
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Have you read the FAQ? The RT FAQ Manager lives at <a class="moz-txt-link-freetext" href="http://fsck.com/rtfm">http://fsck.com/rtfm</a>
</pre>
</blockquote>
<br>
<pre cols="72" class="moz-signature">--
Kind Regards,
Phillip
Phillip Leremi
Tel: 011 884 7633
Fax: 011 883 5805
<a class="moz-txt-link-abbreviated" href="mailto:phillip@reportstar.net">phillip@reportstar.net</a>
<a class="moz-txt-link-abbreviated" href="http://www.reportstar.net">www.reportstar.net</a></pre>
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