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<blockquote type="cite">
<pre wrap="">No idea, then. Enable some debugging logs in your RT config
and see if that sheds any light?</pre>
</blockquote>
You mean, like in RT_SiteConfig.pm:
<blockquote>Set($LogToFile , 'debug') <br>
</blockquote>
? The logging works, but nothing gets logged in this case.<br>
<br>
<blockquote type="cite">
<pre wrap="">Incidentally, your test:
[root@corona root]#* sudo -u mail cat /tmp/testopen1 |
/opt/rt3/bin/rt-mailgate --debug --queue General --action correspond
--url <a class="moz-txt-link-freetext" href="http://localhost***">http://localhost***</a>
isn't doing quite what you think it is (I think) -- the "cat" is
running as user "mail", but rt-mailgate is running as root. That
_shouldn't_ be related to the problem you're seeing, however....</pre>
</blockquote>
Thanks for the tip. Will that do?<br>
<blockquote><tt># sudo -u mail /opt/rt3/bin/rt-mailgate --debug --queue
General --action correspond --url <a class="moz-txt-link-freetext" href="http://localhost/">http://localhost/</a> < /tmp/testopen1<br>
Connecting to <a class="moz-txt-link-freetext" href="http://localhost//REST/1.0/NoAuth/mail-gateway">http://localhost//REST/1.0/NoAuth/mail-gateway</a> at
/opt/rt3/bin/rt-mailgate line 444, <> chunk 1.<br>
ok<br>
Ticket: 24<br>
Queue: General<br>
Owner: Nobody<br>
</tt><br>
</blockquote>
In the meantime I am trying to see if I can get going using fetchmail.<br>
<br>
Phil Homewood wrote:
<blockquote cite="mid20040407225007.GG734@bne.snapgear.com" type="cite">
<pre wrap="">[Please don't copy me on replies. I do read the list...]
Alex wrote:
</pre>
<blockquote type="cite">
<pre wrap=""> rt-general: "|/opt/rt3/bin/rt-mailgate --queue General --action
correspond --url <a class="moz-txt-link-freetext" href="http://localhost/">http://localhost/</a>"
rt-general-internal: "|/opt/rt3/bin/rt-mailgate --queue General
--action comment --url <a class="moz-txt-link-freetext" href="http://localhost/">http://localhost/</a>"
</pre>
</blockquote>
<pre wrap=""><!---->
</pre>
<blockquote type="cite">
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">1. RT couldn't find the queue: General
2. No permission to create tickets in the queue ''.
</pre>
</blockquote>
</blockquote>
</blockquote>
<pre wrap=""><!---->
No idea, then. Enable some debugging logs in your RT config
and see if that sheds any light?
Incidentally, your test:
[root@corona root]#* sudo -u mail cat /tmp/testopen1 |
/opt/rt3/bin/rt-mailgate --debug --queue General --action correspond
--url <a class="moz-txt-link-freetext" href="http://localhost***">http://localhost***</a>
isn't doing quite what you think it is (I think) -- the "cat" is
running as user "mail", but rt-mailgate is running as root. That
_shouldn't_ be related to the problem you're seeing, however....
(and what's with all the asterisks?)
</pre>
</blockquote>
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