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<DIV>Look at the Apache log at /usr/local/apache/logs/error_log. I also
had the same sympthom a few days ago. It turned out to be an incorrect
Correspondence template.</DIV>
<DIV> </DIV>
<DIV>Regards,</DIV>
<DIV> </DIV>
<DIV>Raymond</DIV>
<DIV> </DIV>
<DIV>Raymond<BR><BR>>>> rt-users-request@lists.bestpractical.com 08/04/2004 3:29AM >>><BR><BR>Message: 3<BR>Date: Wed, 07 Apr 2004
13:51:56 -0400<BR>From: Jean-Yan Beube
<jeany.berube@adsinc.ca><BR>Subject: Re: [rt-users] On correspond doesn't
send mail<BR>To: RT users
<rt-users@lists.bestpractical.com><BR>Message-ID:
<1081360315.9082.94.camel@localhost.localdomain><BR>Content-Type:
text/plain<BR><BR>Are you talking about RT logs?<BR><BR>/opt/rt3/var/log is empty.<BR><BR>Or is it another log file?<BR><BR>On Wed, 2004-04-07 at 13:39,
Anne Ramey wrote:<BR>> What do your logs say? You message logs should
have some record of <BR>> it...<BR>> <BR>> Anne<BR>> On Apr 7, 2004,
at 9:38 AM, Jean-Yan Beube wrote:<BR>> <BR>> > hi<BR>> ><BR>>
> I can send mail to RT and I receive the autoreply.<BR>> > When I resolve a ticket, the resolved mail is sent.<BR>> ><BR>> > If I
correspond to RT, if I add something by email, it will be added to<BR>> >
the ticket, as I can see by the web interface, but no mail is sent!<BR>> ><BR>> > Can someone help?<BR>> ><BR>> > (Sorry for my poor
english, i'm more used to french ;) )<BR>> ><BR>> >
_______________________________________________<BR>> > <A
href="http://lists.bestpractical.com/mailman/listinfo/rt-users">http://lists.bestpractical.com/mailman/listinfo/rt-users</A><BR>>
><BR>> > RT Training is coming to town this summer!<BR>> > Sign
up for an RT Developer/Administrator class in DC, LA or Frankfurt <BR>> >
by emailing training@bestpractical.com<BR>> ><BR>> > For more details, check out <BR>> > <A
href="http://www.bestpractical.com/services/training.html">http://www.bestpractical.com/services/training.html</A><BR>>
><BR>> > The RT Wiki lives at <A
href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A> Read!
Join! <BR>> > Contribute!<BR>> <BR><BR></DIV><CODE><FONT SIZE=3><BR>
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Take the MTR. Enjoy More Time For Life. <BR>
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