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<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2>Hi,</FONT></SPAN></DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial size=2>In the ticketing
system we have the status resolved, and a notification with condition on resolve
notify requestor.</FONT></SPAN></DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial size=2>But it exists also a
status rejected, but if I reject a ticket...... yea ... well .... there isn't a
condition on reject in the scrips.</FONT></SPAN></DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial size=2>Here my question,
can this condition be added in RT Core, I know I could use a custom condition (I
saw something in wiki), or how do I jut add it to the drop down
list?</FONT></SPAN></DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=353021911-16042004><FONT face=Arial
size=2>SAmuel</FONT></SPAN></DIV></BODY></HTML>