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<DIV dir=ltr align=left><SPAN class=588265409-11052004><FONT face=Arial
color=#0000ff size=2>I also tried for a long time to do this.... without any
success.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=588265409-11052004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=588265409-11052004><FONT face=Arial
color=#0000ff size=2>Can someone help?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=588265409-11052004><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=588265409-11052004><FONT face=Arial
color=#0000ff size=2>Samuel</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
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<FONT face=Tahoma size=2><B>From:</B> vinita vigine MURUGIAH
[mailto:vinita@cs.mu.OZ.AU] <BR><B>Sent:</B> Wednesday,05 May,2004
05:58<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B>
[rt-users] use template from lib<BR></FONT><BR></DIV>
<DIV></DIV>HI <BR> I would like to use template to send
auto reject messages to
users<BR><BR>-----------------------------------------------------------------------------------------<BR>
require
RT::Template;<BR>
my $template =
RT::Template->new(RT::CurrentUser->new($RT::Nobody));<BR>
if (!
$template->LoadGlobalTemplate('AutoRejectRequest')){<BR>
$RT::Logger->debug("TEST AutoRejectRequest
failed");<BR>
}else {<BR> my
$Content =
$template->Content;<BR>
my $ii =
$template->id;<BR>
my $des =
$template->Description;<BR><BR>
$RT::Logger->debug("TEST AutoRejectRequest Content not defined") if(! defined
$Content);<BR><BR>
$RT::Logger->debug("TEST AutoRejectRequest:$ii, $des, $Content
");<BR>
}<BR>-----------------------------------------------------------------------------------------<BR><BR>[Wed
May 5 03:53:22 2004] [debug]: TEST AutoRejectRequest Content not defined
(/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:575)<BR>[Wed May 5
03:53:22 2004] [debug]: TEST AutoRejectRequest:13, ,
(/usr/local/apps/rt-3.0.8//lib/RT/Interface/Email.pm:577)<BR><BR>As yoy can see
from the RT log, I get th ID (13) but the content is empty, How do I get the
template content so that I can
do<BR><BR>MailError(<BR>
To =>
$ErrorsTo,<BR>
Subject => "Could not load a valid
user",<BR> <B>
Explanation =>
$Content,</B><BR>
MIMEObj =>
$Message,<BR>
LogLevel =>
'error'<BR>
);<BR><BR><PRE class=moz-signature cols="$mailwrapcol">--
warm regards
Vinita Vigine Murugiah
Email : <A class=moz-txt-link-abbreviated href="mailto:vinita@cs.mu.oz.au">vinita@cs.mu.oz.au</A> Ph : (03) 8344 1273
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