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Are you setting up RT in a virtual host configuration? Make sure
there's a 'Order allow,deny' and 'Allow from all' in the <Location
/> section.<br>
<br>
Roland, Ryan M wrote:
<blockquote
cite="midB6B326423A17E6458CA0EE54583AC98A01B03F9A@iu-mssg-mbx06.exchange.iu.edu"
type="cite">
<pre wrap="">I've had that exact same issue with Apache1 and modperl1 on Gentoo.
Everything else during install goes swimmingly, but when I direct a
browser at the site, I get a Forbidden error.
Looking at the error_log on the server I get an error like 'Access
denied to client due to server configuration.' Here are some details
on users/perms:
Apache is running as user: apache
I ./configured with --with-web-user=apache --with-web-group=apache
I installed to /usr/local/rt3
/usr/local/rt3 (and all subdirectories) have permissions of 755
Files in /usr/local/rt3/share/html all have 755
So, I'm stumped too. If anyone else has solved this issue, I'd
appreciate some guidance as well.
Thanks,
Ryan Roland
Application Developer
Information Technology
Division of Recreational Sports
Indiana University
812.855.9617
<a class="moz-txt-link-abbreviated" href="mailto:rmroland@indiana.edu">rmroland@indiana.edu</a>
-----Original Message-----
From: <a class="moz-txt-link-abbreviated" href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a>
[<a class="moz-txt-link-freetext" href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</a>] On Behalf Of
<a class="moz-txt-link-abbreviated" href="mailto:avahlkamp@txgenco.com">avahlkamp@txgenco.com</a>
Sent: Thursday, June 03, 2004 17:20
To: Autrijus Tang
Cc: <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
Subject: Re: [rt-users] I'm stuck
Actually, no, I'm on Apache 1.3.31 with mod_perl1. Forgot to mention
that.
-Win
|---------+---------------------------->
| | Autrijus Tang |
| | <a class="moz-txt-link-rfc2396E" href="mailto:autrijus@autriju|||s.org"><autrijus@autriju|
| | s.org></a> |
| | |
| | 06/03/2004 05:14 |
| | PM |
| | |
|---------+---------------------------->
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|
|
| To: <a class="moz-txt-link-abbreviated" href="mailto:avahlkamp@txgenco.com">avahlkamp@txgenco.com</a>
|
| cc: <a class="moz-txt-link-abbreviated" href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
|
| Subject: Re: [rt-users] I'm stuck
|
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On Thu, Jun 03, 2004 at 05:04:58PM -0500, <a class="moz-txt-link-abbreviated" href="mailto:avahlkamp@txgenco.com">avahlkamp@txgenco.com</a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">You don't have permission to access / on this server
I got this on the default install. I reconfigured and put rt in the
/www/htdocs directory and change the default settings to point to
/share/html/index.html.
I'm sure it has something to do with permissions, but I can't seem to
figure out what it is.
Any suggestions?
</pre>
</blockquote>
<pre wrap=""><!---->
Are you on Apache2 + mod_perl2? If yes, try this in your httpd.conf:
RedirectMatch permanent (.*)/$ $1/index.html
Thanks,
/Autrijus/
(See attached file: attqel4o.dat)
====================================================
Texas Genco, a subsidiary of CenterPoint Energy, Inc., is not the same
company as CenterPoint Energy Houston, and you do not have to buy Texas
Genco's products to continue to receive quality regulated services from
CenterPoint Energy Houston.
_______________________________________________
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RT Developer and Administrator training is coming to LA, DC and Frankfurt this spring and summer.
<a class="moz-txt-link-freetext" href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</a>
Sign up early, as class space is limited.
</pre>
</blockquote>
<br>
<br>
<pre class="moz-signature" cols="72">--
tom_p
<a class="moz-txt-link-abbreviated" href="mailto:pfau@nbpfaus.net">pfau@nbpfaus.net</a> -- <a class="moz-txt-link-freetext" href="http://nbpfaus.net/~pfau/">http://nbpfaus.net/~pfau/</a>
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