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<DIV><FONT face=Arial size=2><SPAN class=203223818-09062004>Quick
question,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=203223818-09062004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=203223818-09062004>Is there an easy way
to make it so that if a tech opens a ticket, then that person automatically
becomes the owner (takes) the ticket as well?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=203223818-09062004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=203223818-09062004>Thanks for any
help,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=203223818-09062004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=203223818-09062004>Nicolas
Kravec</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=203223818-09062004>Ericsson
Research</SPAN></FONT></DIV></BODY></HTML>