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<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>I have a new
installation of RT and RTFM 3.0.10. I have the following problem when
trying to configure RTFM. To start with, I understand I need to create
some custom fields, but when I try to create one, I receive the following
error:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=361591415-15062004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>RTFM
Error</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>
<TABLE class=error cellSpacing=0 cellPadding=0 width="100%" bgColor=#336699
border=0>
<TBODY>
<TR>
<TH class=error style="COLOR: #336699"><SPAN class=titleboxtitle><B>RTFM
Error</B> </SPAN></TH>
<TH class=error style="COLOR: #336699"><SPAN
class=titleboxright> </SPAN> </TH></TR>
<TR>
<TD class=error bgColor=#dddddd colSpan=2>Could not create CustomField
<BR></TD></TR></TBODY></TABLE></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=361591415-15062004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>Since I'm not able
to create any custom fields, I can't create a class: I receive the following
error when trying to do so:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>RTFM
Error</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>
<TABLE class=error cellSpacing=0 cellPadding=0 width="100%" bgColor=#336699
border=0>
<TBODY>
<TR>
<TH class=error style="COLOR: #336699"><SPAN class=titleboxtitle><B>RTFM
Error</B> </SPAN></TH>
<TH class=error style="COLOR: #336699"><SPAN
class=titleboxright> </SPAN> </TH></TR>
<TR>
<TD class=error bgColor=#dddddd colSpan=2>Internal Error: Couldn't execute
the query 'INSERT INTO FM_Classes (LastUpdatedBy, SortOrder, Created,
Name, Description, Creator, LastUpdated) VALUES (?, ?, ?, ?, ?, ?,
?)'Table 'rt3.FM_Classes' doesn't
exist</TD></TR></TBODY></TABLE></SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>I don't know if this
indicates that the initial installation was not correct?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=361591415-15062004>I would appreciate
some guidance here.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=361591415-15062004>Thanks,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=361591415-15062004>Joe.</SPAN></FONT></DIV></BODY></HTML>