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<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>I just upgraded to
RT 3.2.0 and the message history doesn't display correctly due to RTIR trying to
modify the message and message headers.</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>The following
file:</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2>share/html/Callbacks/RTIR/Ticket/Elements/ShowMessageHeaders/Default</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>seems to be the
culprit. The body of the message seems to be ok, but the message header must
have changed with upgrade and is not being parsed correctly anymore. You end up
getting html tags like this:</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004>Subject: the test subject is here<A
HREF="/RTIR/Tools/Lookup.html?ticket=6&type=handle&q=MIME-">MIME-</A>Version:
1.0<A
HREF="/RTIR/Tools/Lookup.html?ticket=6&type=handle&q=X-">X-</A>Mailer:
<A
HREF="/RTIR/Tools/Lookup.html?ticket=6&type=handle&q=MIME-">MIME-</A>tools
5.411 (Entity 5.404)</SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>Instead of just
the:</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>Subject: the
test subject is here</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial size=2>I renamed the
ShowMessageHeaders/Default file for now until it gets fixed.</FONT></SPAN></DIV>
<DIV><SPAN class=229383017-02072004></SPAN> </DIV>
<DIV><SPAN class=229383017-02072004><FONT face=Arial
size=2>Dave</FONT></SPAN></DIV></BODY></HTML>
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