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<TITLE>RE: [rt-users] custom scrip, user-defined condition on custom field</TITLE>
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<P><FONT SIZE=2>Take a look at <A HREF="http://wiki.bestpractical.com/index.cgi?ExampleOfCustomFieldInCondition" TARGET="_blank">http://wiki.bestpractical.com/index.cgi?ExampleOfCustomFieldInCondition</A></FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Jens Porup [<A HREF="mailto:jens@cyber.com.au">mailto:jens@cyber.com.au</A>]</FONT>
<BR><FONT SIZE=2>Sent: Wednesday, July 07, 2004 1:31 AM</FONT>
<BR><FONT SIZE=2>To: rt-users@lists.bestpractical.com</FONT>
<BR><FONT SIZE=2>Subject: [rt-users] custom scrip, user-defined condition on custom field</FONT>
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<P><FONT SIZE=2>G'day,</FONT>
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<P><FONT SIZE=2>I want to create a Custom Condition for a scrip based on a Custom Field </FONT>
<BR><FONT SIZE=2>set to a certain value.</FONT>
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<P><FONT SIZE=2>A search of the archive reveals this:</FONT>
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<P> <FONT SIZE=2>$self->TicketObj->QueueObj->Name()</FONT>
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<P><FONT SIZE=2>but 'perldoc Queue.pm' doesn't suggest the accessor method name to get </FONT>
<BR><FONT SIZE=2>the value of a custom field.</FONT>
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<P><FONT SIZE=2>So basically, in English, I want my custom condition to be:</FONT>
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<P> <FONT SIZE=2>If MyVariable equals ThisValue, then Notify etc</FONT>
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<P><FONT SIZE=2>Thanks,</FONT>
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<P><FONT SIZE=2>Jens</FONT>
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<P><FONT SIZE=2>_______________________________________________</FONT>
<BR><FONT SIZE=2><A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" TARGET="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT>
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<P><FONT SIZE=2>Be sure to check out the RT wiki at <A HREF="http://wiki.bestpractical.com" TARGET="_blank">http://wiki.bestpractical.com</A></FONT>
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