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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello All,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m trying to create a condition where…</span></font></p>
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<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>1)<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></font><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>If the status of the tickets changes it will notify
all</span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>2)<font size=1
face="Times New Roman"><span style='font:7.0pt "Times New Roman"'>
</span></font></span></font><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>BUT if the ticket status is changed to “resolved” it
will not send out a notification to all but instead let the “Ticket Resolved”
scrip be used.</span></font></p>
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font-family:Arial'> </span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I’ve read the below page and still can not figure out with my very
limited Perl skill.</span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="http://wiki.bestpractical.com/index.cgi?WriteCustomAction">http://wiki.bestpractical.com/index.cgi?WriteCustomAction</a></span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Can’t figure out how to use…</span></font></p>
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12.0pt'> </span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>perldoc /opt/rt3/lib/RT/ScripCondition.pm.</span></font></p>
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12.0pt'> </span></font></p>
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