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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>User’s signatures???</span></font></p>

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10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Sivan DERAY<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, July 29, 2004 8:13
AM<br>
<b><span style='font-weight:bold'>To:</span></b>
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Include
automaticaly on ticket reply Name-fonction-phonenumber</span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Hi, </span></font></p>

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style='font-size:12.0pt'> </span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>What should i include on Models so
to have the following scenario :</span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>When a user take a ticket and reply
to a customer, it would be great if depending on the user connected, his name,
fonction, phone number etc ... could be added automaticaly on the email.</span></font></p>

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style='font-size:12.0pt'> </span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>any idea on field to use ?</span></font></p>

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style='font-size:12.0pt'> </span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>thanks a lot !</span></font></p>

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