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<DIV><FONT face=Arial size=2><SPAN class=358440515-29072004>Hi,
</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=358440515-29072004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=358440515-29072004>What should i
include on Models so to have the following scenario :</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=358440515-29072004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=358440515-29072004>When a user take a
ticket and reply to a customer, it would be great if depending on the user
connected, his name, fonction, phone number etc ... could be added automaticaly
on the email.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=358440515-29072004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=358440515-29072004>any idea on field to
use ?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=358440515-29072004></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=358440515-29072004>thanks a lot
!</SPAN></FONT></DIV></BODY></HTML>