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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I haven’t seen a response so I
figured I’d resend this. Any thoughts at also? I also
upgraded MySQL from 4.0.16 to 4.0.20 and that did not help. Another piece
of info is that if I create a new group and go to members (or view members of
an existing group), no users are listed to add.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Susan.<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Susan Keaney <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 28, 2004
4:35 PM<br>
<b><span style='font-weight:bold'>To:</span></b>
'rt-users@lists.bestpractical.com'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Odd Problem - Cannot view
users from configuration...</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am having an odd problem where I am unable to view any
users within rt from the configuration panel. I just upgraded RT from
3.0.7 to 3.2.1 and the problem remained. What happens is I try to go to
Configuration -> Users -> Select User. This brings up the search
page. No matter what I put in the search box, no users are
returned. I am still able to log in, though, so I know at least my
account still exists. Also, I created a new user and I am able to log in
as this new user. The problem began after the machine crashed and we had
to fsck a number of the partitions. I’m not sure where to even
begin looking for the problem though. Any thoughts?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Susan M. Keaney<o:p></o:p></span></font></p>
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