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<DIV><SPAN class=383442719-09082004><FONT face=Arial color=#0000ff size=2>We use
Exchange server. We had to set up Exchange to forward email to the RT box and
that worked perfectly fine.</FONT></SPAN></DIV>
<DIV><SPAN class=383442719-09082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=383442719-09082004><FONT face=Arial color=#0000ff size=2>So, <A
href="mailto:support@hkusa.com">support@hkusa.com</A> gets forwarded
(redirected) to <A
href="mailto:support@hkrt.hkusa.com">support@hkrt.hkusa.com</A> which is the RT
box.</FONT></SPAN></DIV>
<DIV><SPAN class=383442719-09082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Serge Bianda
[mailto:serge.bianda@appiancorp.com]<BR><B>Sent:</B> Monday, August 09, 2004
1:47 PM<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B>
[rt-users] RT-Mailgate with Exchange<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hello
There:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I just successfully completed the
install of the latest release of RT on Fedora Core 2, so far I'm understanding
the concept of RT, but in a more technical aspect, I might need some help, I
wanted to know if there is anyone out there, who has successfully integrated
RT-mailgate to use an Exchange server instead of Sendmail, unfortunately my
company is using exchange for mail, so what possible ways can I set to make
that operational, because when users send requests to an email address it goes
to the exchange server and not sendmail.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Serge<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>