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<DIV><FONT face=Arial size=2>I have discovered that when you add an attachment
using the web interface the attachment is not mailed to the requestor, only the
text. However, when the attachment is MAILED to RT the requestor gets
it. In both cases the attachment can be seen in the ticket.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Is this something that can be configured or is
something wrong?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regards,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Danie Marais <BR>CTO, Attix5 <BR><A
href="mailto:danie.marais@attix5.com">danie.marais@attix5.com</A> <BR><A
href="http://www.attix5.com">www.attix5.com</A> <BR>+27 21 880 2323 (Tel)
<BR>+27 21 880 2324 (Fax) </FONT></DIV></BODY></HTML>