<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"><HTML DIR=ltr><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"></HEAD><BODY><DIV><FONT face='Arial' color=#000000 >Hello all,</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>I've been looking at different issue tracking solutions
for a few months now and feel that RT has what our organization
needs.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>I have installed elixus <SPAN class=titleboxright>RT
3.0.11-2 on a WinXP box for testing and so far so good. I have not yet
tried to get the email functionality to work.</SPAN></FONT></DIV>
<DIV><SPAN class=titleboxright></SPAN> </DIV>
<DIV><SPAN class=titleboxright>
<DIV><FONT face=Arial>My question is how much support is available for
troubleshooting, customizing, etc the Windows Installation package? Though
I've installed Redhat and other Linux flavors a half a dozen times I still
consider myself a very novice Linux user.</FONT></DIV>
<DIV><FONT face=Arial>Am I asking for trouble down the road by using the WIn
version or should I bite the bullet on the learning curve and go with one of the
other more supported Linux/FreeBSD packages?</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Any feedback would be appreciated...especially for those
that have "been there, done that."</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Thanks,</FONT></DIV>
<DIV><FONT face=Arial>Jason</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><STRONG>Jason</STRONG></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Powell<BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Director of
Technology<BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Granger</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Community Church<BR></SPAN><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Tahoma">630 E. University
Drive<BR></SPAN><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Tahoma">Granger, IN
46530<BR></SPAN><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Tahoma">574.243.3506,
x305 * <A title=mailto:jpowell@gccwired.com href="mailto:jpowell@gccwired.com"
target=_blank>jpowell@gccwired.com</A> *
GCCwired.com</SPAN></FONT></DIV></SPAN></DIV></BODY></HTML>