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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello all,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am wondering how much of a bad thing I will be creating
myself if I remove some users. I want to remove users with phpMyAdmin of
people who has shown up on a ticket a couple of times on the CC lists.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The reason for removing them is because they entered them
wrong and now it shows something like this…</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Emailaddress ; emailaddress </span></font><font size=2
face=Wingdings><span style='font-size:10.0pt;font-family:Wingdings'>ç</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> basically
people using semicolon and not the coma to separate people on the CC lists.
So because of that, RT added them as 1 person with that email address.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m using RT 3.0.11. I only want to remove users that has
shown up 1-3 times on a ticket on the CC list and not requestor lists.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><b><font size=2 color="#3366ff" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#3366FF;font-weight:bold'>Jonathan</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <b><span
style='font-weight:bold'>Chen</span></b></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IS Systems Administrator</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>jchen@paymentone.com</span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>http://www.</span></font></b><b><font
color=gray face=Arial><span style='font-family:Arial;color:gray;font-weight:
bold'>Payment</span></font></b><b><font color=blue face=Arial><span
style='font-family:Arial;color:blue;font-weight:bold'>One</span></font></b><b><font
face=Arial><span style='font-family:Arial;font-weight:bold'>.</span></font></b><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'>com</span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Voice: (408) 362-4165</span></font></p>
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12.0pt'> </span></font></p>
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