Here is the Site Config File


package RT;

=head1 NAME

RT::Config

=for testing

use RT::Config;

=cut




Set($rtname , "sjc.vic.edu.au");


Set($Organization , "sjc.vic.edu.au");

Set($MinimumPasswordLength , "5");

Set($Timezone , 'US/Eastern');




Set($DatabaseType , 'mysql');

Set($DatabaseHost   , 'localhost');
Set($DatabaseRTHost , 'localhost');

Set($DatabasePort , '');

Set($DatabaseUser , 'rt_user');

Set($DatabasePassword , 'rt_pass');

Set($DatabaseName , 'rt3');

Set($DatabaseRequireSSL , undef);




Set($OwnerEmail , 'root');


Set($LoopsToRTOwner , 1);


Set($StoreLoops , undef);



Set($MaxAttachmentSize , 10000000);


Set($TruncateLongAttachments , undef);


Set($DropLongAttachments , undef);


Set($ParseNewMessageForTicketCcs , undef);


Set($RTAddressRegexp , '^rt\@sjc.vic.edu.au$');


Set($CanonicalizeEmailAddressMatch   , 'staff$');
Set($CanonicalizeEmailAddressReplace , 'sjc.vic.edu.au');

Set($CanonicalizeOnCreate , 0);


Set($SenderMustExistInExternalDatabase , undef);





Set($CorrespondAddress , 'rt@localhost');

Set($CommentAddress , 'rt-comment@localhost');





Set($MailCommand , 'sendmailpipe');


Set($SendmailArguments , "-oi -t");


Set($SendmailPath , "/usr/sbin/sendmail");


Set($UseFriendlyFromLine , 1);

Set($FriendlyFromLineFormat , "\"%s via RT\" <%s>");



Set($UseFriendlyToLine , 0);



Set($NotifyActor, 0);


Set($RecordOutgoingEmail, 1);






Set($LogToSyslog    , 'debug');
Set($LogToScreen    , 'error');
Set($LogToFile      , undef);
Set($LogDir, '/opt/rt3/var/log');


@LogToSyslogConf = () unless (@LogToSyslogConf);





Set($WebPath , "/var/www/rt/share/html");


Set($WebBaseURL , "http://helpdesk:80");

Set($WebURL , $WebBaseURL . $WebPath . "/");


Set($WebImagesURL , $WebURL . "NoAuth/images/");


Set($LogoURL , $WebImagesURL . "rt.jpg");

Set($WebNoAuthRegex, qr!^(?:/+NoAuth/|
                            /+REST/\d+\.\d+/NoAuth/)!x );

Set($MessageBoxWidth , 72);

Set($MessageBoxWrap, "HARD");

Set($TrustHTMLAttachments , undef);



Set($PreferRichText, undef);


Set($WebExternalAuth , undef);


Set($WebFallbackToInternalAuth , undef);


Set($WebExternalGecos , undef);


Set($WebExternalAuto , undef);




Set($MaxInlineBody, 13456);


Set($MyTicketsLength, 10);


Set($MyRequestsLength, 10);


@MasonParameters = () unless (@MasonParameters);

Set ($DefaultSearchResultFormat, qq{
   '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
   Status,
   QueueName,
   OwnerName,
   Priority,
   '__NEWLINE__',
   '',
   '<small>__Requestors__</small>',
   '<small>__CreatedRelative__</small>',
   '<small>__ToldRelative__</small>',
   '<small>__LastUpdatedRelative__</small>',
   '<small>__TimeLeft__</small>'});





@LexiconLanguages = qw(*) unless (@LexiconLanguages);


@EmailInputEncodings = qw(utf-8 iso-8859-1 us-ascii) unless (@EmailInputEncodings);


Set($EmailOutputEncoding , 'utf-8');




Set($DateDayBeforeMonth , 1);


Set($AmbiguousDayInPast , 1);


1;