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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Did you restart the Request Tracker
Service?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also if you go to the newest version, you
shouldn’t have this problem at all.<span style='mso-spacerun:yes'>
</span>Check out <a
href="http://wiki.bestpractical.com/index.cgi?WindowsOSInstallGuide">http://wiki.bestpractical.com/index.cgi?WindowsOSInstallGuide</a>
to get the latest version.<span style='mso-spacerun:yes'> </span>I also put
some instructions at the bottom of this page to describe what I did to get
things working before I upgraded.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy;mso-no-proof:yes'>Thanks,</span></font><font color=navy><span
style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'> mhb</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'> <o:p></o:p></span></font></p>
<p><st1:PersonName><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy;mso-no-proof:yes'>Michael H. Brown</span></font></st1:PersonName><font
color=navy><span style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'>Network Administrator</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'>Senex Services Corp.</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'>317.613.3000 ext. 217</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'>brownmh@senexco.com</span></font><font
color=navy><span style='color:navy;mso-no-proof:yes'> <br>
</span></font><font size=2 color=navy face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:navy;mso-no-proof:yes'><a href="http://www.senexco.com"
target="_blank">http://www.senexco.com</a></span></font><font color=navy><span
style='color:navy;mso-no-proof:yes'> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>McCartney, Sean<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, September 29,
2004 9:49 AM<br>
<b><span style='font-weight:bold'>To:</span></b> </span></font><st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>rt-users@lists.bestpractical.com</span></font></st1:PersonName><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Win32 Email
Question</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I have the same problem as outlined
in this thread. I replaced the file in question with the one
provided. It did change the error, but did not seem to resolve it.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I now get the following:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>The RT server which handled your
email did not behave as expected. It<br>
said:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>fetchmail: MDA returned nonzero status 75<br>
not flushed<br>
fetchmail: sleeping at Wed Sep 29 10:23:45 2004</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Thanks for the help,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Sean</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>_____________________________</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>On Thu, Sep 16, 2004 at 09:24:11AM
-0500, Michael H. Brown wrote:</span></font><i><font size=2><span
style='font-size:10.0pt;font-style:italic'><br>
</span></font></i><i><font face=Arial><span style='font-family:Arial;
font-style:italic'>> I am getting closer I believe. I am able to get
rt-mailgate to check<br>
> the proper email account on our Exchange server and it sees that there<br>
> are messages. However I am getting the following error after it checks<br>
> the mail:</span></font></i><font size=2><span style='font-size:10.0pt'><br>
<br>
</span></font><font face=Arial><span style='font-family:Arial'>Hey, the
attached webmux.pl.in should fix things; just overwrite the copy<br>
in "C:\Program Files\OurInternet\Request Tracker\rt\bin" with this.<br>
<br>
Let me know if this works or breaks; I'll make sure it works on 3.0.12-win32.<br>
<br>
Thanks,<br>
/Autrijus/<br>
#!@PERL@<br>
# BEGIN LICENSE BLOCK<br>
#<br>
# Copyright (c) 1996-2003 Jesse Vincent <</span></font><font size=2><span
style='font-size:10.0pt'><a href="mailto:jesse@bestpractical.com"><font size=3
face=Arial><span style='font-size:12.0pt;font-family:Arial'>jesse@bestpractical.com</span></font></a></span></font><font
face=Arial><span style='font-family:Arial'>><br>
#<br>
# (Except where explictly superceded by other copyright notices)<br>
#<br>
# This work is made available to you under the terms of Version 2 of<br>
# the GNU General Public License. A copy of that license should have<br>
# been provided with this software, but in any event can be snarfed<br>
# from </span></font><font size=2><span style='font-size:10.0pt'><a
href="http://www.gnu.org/"><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>www.gnu.org</span></font></a></span></font><font face=Arial><span
style='font-family:Arial'>.<br>
#<br>
# This work is distributed in the hope that it will be useful, but<br>
# WITHOUT ANY WARRANTY; without even the implied warranty of<br>
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU<br>
# General Public License for more details.<br>
#<br>
# Unless otherwise specified, all modifications, corrections or<br>
# extensions to this work which alter its source code become the<br>
# property of Best Practical Solutions, LLC when submitted for<br>
# inclusion in the work.<br>
#<br>
#<br>
# END LICENSE BLOCK<br>
<br>
use strict;<br>
<br>
BEGIN {</span></font><font size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>$ENV{'PATH'}<span style='mso-spacerun:yes'> </span>= '/bin:/usr/bin';<span style='mso-spacerun:yes'> </span># or whatever you need<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$ENV{'CDPATH'} = '' if defined $ENV{'CDPATH'};<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$ENV{'SHELL'}<span style='mso-spacerun:yes'> </span>= '/bin/sh' if defined $ENV{'SHELL'};<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$ENV{'ENV'}<span style='mso-spacerun:yes'> </span>= '' if defined $ENV{'ENV'};<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$ENV{'IFS'}<span style='mso-spacerun:yes'> </span>= '' if defined $ENV{'IFS'};<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>eval { require Apache2; require APR::Table; require MasonX::Apache2Handler; 1 } or<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>eval { require Apache2; require Apache::compat; 1 } or die $@<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>if $ENV{'MOD_PERL'}<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>and $ENV{'MOD_PERL'} =~ m{mod_perl/(?:2|1\.9)};<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>}<br>
<br>
use lib ( "@LOCAL_LIB_PATH@", "@RT_LIB_PATH@" );<br>
use RT;<br>
<br>
package RT::Mason;<br>
<br>
use CGI qw(-private_tempfiles); #bring this in before mason, to make sure we</span></font><font
size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>#set private_tempfiles<o:p></o:p></span></font></pre>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>use HTML::Mason; # brings in subpackages: Parser, Interp, etc.<br>
<br>
use vars qw($Nobody $SystemUser $Handler $r);<br>
<br>
#This drags in RT's config.pm<br>
RT::LoadConfig();<br>
<br>
use Carp;<br>
<br>
{</span></font><font size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>package HTML::Mason::Commands;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use vars qw(%session);<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Tickets;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Transactions;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Users;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::CurrentUser;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Templates;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Queues;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::ScripActions;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::ScripConditions;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Scrips;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Groups;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::GroupMembers;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::CustomFields;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::CustomFieldValues;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::TicketCustomFieldValues;<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>use RT::Interface::Web;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use MIME::Entity;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use Text::Wrapper;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use CGI::Cookie;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use Time::ParseDate;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use HTML::Entities;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use HTML::Scrubber;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>use Text::Quoted;<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>}<br>
<br>
use RT::Interface::Web::Handler;<br>
$Handler = RT::Interface::Web::Handler->new(@RT::MasonParameters);<br>
<br>
sub handler {</span></font><font size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>($r) = @_;<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>local $SIG{__WARN__};<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>local $SIG{__DIE__};<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>RT::Init();<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span># We don't need to handle non-text, non-xml items<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span><span style='mso-spacerun:yes'> </span>if ($r->content_type =~ m/^httpd\b.*\bdirectory/i) {<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span># Our DirectoryIndex is always index.html, regardless of httpd settings<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$r->filename( $r->filename . 'index.html' );<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>}<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>elsif (defined( $r->content_type )) {<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$r->content_type =~ m!(^text/|\bxml\b)!i or return -1;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>}<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>my %session;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>my $status;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>eval { $status = $Handler->handle_request($r) };<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>if ($@) {<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$RT::Logger->crit($@);<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>}<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>undef(%session);<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>if ( $RT::Handle->TransactionDepth ) {<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$RT::Handle->ForceRollback;<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>$RT::Logger->crit(<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>"Transaction not committed.
Usually indicates a software fault. Data loss may have occurred"</span></font><font
size=2><span style='font-size:10.0pt'><o:p></o:p></span></font></p>
<pre style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><span style='mso-spacerun:yes'> </span>);<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>}<o:p></o:p></span></font></pre><pre
style='margin-left:.5in'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-spacerun:yes'> </span>return $status;<o:p></o:p></span></font></pre>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>}<br>
<br>
1;</span></font><o:p></o:p></p>
</div>
</div>
</blockquote>
</div>
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