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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have searched all the threads, and haven’t found a
solution.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tested on <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fedora core 2<o:p></o:p></span></font></p>
<p class=MsoNormal><span class=SpellE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Suse</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> 8.1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>apache_1.3.31<span style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>mod_perl-1.29</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>mod_ssl-2.8.19-1.3.31</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>mysql-4.0.21</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>openssl-0.9.7d</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>php-4.3.8</span></font></span><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Fresh install of all <span class=SpellE>perl</span> modules<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>rt-2.0-to-dumpfile</span></font></span> works with no
errors.<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I get these errors every time, even if I create three test tickets
in rt-2-0-15 and try to export/import them.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Been trying to fix this for 3 days,
help please.</span></font></span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>It manages to create the original users, but I get lots of
these errors, and then it crashes with: Couldn't create ticket <span
class=GramE>HASH(</span>0x9455234).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>.[</span></font></span><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Wed Sep 29 </span></font><st1:time
Hour="19" Minute="14"><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>07:14:44</span></font></st1:time><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> 2004] [error]: Could not create a
new user -<span style='mso-spacerun:yes'>
</span>(/opt/rt3/lib/RT/User_Overlay.pm:260)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Failed to create user for$VAR1 = {<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'<span class=SpellE>CryptedPassword</span>' => <span class=SpellE>undef</span>,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'Name' => 'Unnamed user 1328<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Couldn't create custom field Importing tickets...t-1151<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Couldn't create ticket <span class=GramE>HASH(</span>0x9455234)
$VAR1 = {<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'Requestor' => [<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'amanda@ns2.fibercloud.com'<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>],<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'Queue' <span class=GramE>=</span>> '<span class=SpellE>amanda</span>',<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span><span style='mso-spacerun:yes'> </span>'Creator' => '',<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'Owner' => '',<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'<span class=SpellE>LastUpdatedBy</span>' => '',<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'_<span class=SpellE>RecordTransaction</span>' => '0',<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'>
</span>'<span class=GramE>id</span>' => 1151<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span
style='mso-spacerun:yes'> </span>};<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I have the <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>/opt/rc2/lib<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>/opt/rc2/<span class=GramE>ect</span><o:p></o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>for</span></font></span> rt-2.0-to-dumpfile<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=GramE><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>and</span></font></span> /opt/rc3/lib <o:p></o:p></p>
<p class=MsoNormal><span class=GramE><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>for</span></font></span> dumpfile-to-rt-3.0<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Thanks for your time,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Seamus<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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