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<TITLE>RE: [rt-users] question about logged in user display</TITLE>
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<P><FONT SIZE=2>I am using RTIR-1.0.5 so I am still on RT-3.0.11. I have started looking at RT-3.2.2 as well since latest version of RTIR 1.1.2 now supports RT 3.2.x.</FONT></P>
<P><FONT SIZE=2>What is the standalone unit that I need to customize? I will see if I can find it but it would be great if you can point me to what I need to change. Would this also change display of user everywhere? In drop down lists, logon info at top of page, history entries, etc.</FONT></P>
<P><FONT SIZE=2>Thanks</FONT>
<BR><FONT SIZE=2>Dave</FONT>
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<P><FONT SIZE=2>-----Original Message-----</FONT>
<BR><FONT SIZE=2>From: Ruslan U. Zakirov [<A HREF="mailto:Ruslan.Zakirov@acronis.com">mailto:Ruslan.Zakirov@acronis.com</A>]</FONT>
<BR><FONT SIZE=2>Sent: Thursday, September 30, 2004 3:20 AM</FONT>
<BR><FONT SIZE=2>To: david.falkenburger@rbc.com</FONT>
<BR><FONT SIZE=2>Cc: rt-users@lists.bestpractical.com</FONT>
<BR><FONT SIZE=2>Subject: Re: [rt-users] question about logged in user display</FONT>
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<P><FONT SIZE=2>david.falkenburger@rbc.com wrote:</FONT>
<BR><FONT SIZE=2>> Just wondering if there is a config option to display the real name or </FONT>
<BR><FONT SIZE=2>> nickname instead of the userid. I have set up RT to use the lan id's and </FONT>
<BR><FONT SIZE=2>> they are pretty cryptic and mostly numeric. Hard to recognize who </FONT>
<BR><FONT SIZE=2>> updated a ticket, or owns etc. Would be nice to display instead the real </FONT>
<BR><FONT SIZE=2>> name or nick name instead of the userid, or in addition to the userid.</FONT>
<BR><FONT SIZE=2>What version of RT do you use?</FONT>
<BR><FONT SIZE=2>RT 3.2.x uses standalone component to display user entry. All you need </FONT>
<BR><FONT SIZE=2>is customize it.</FONT>
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<P><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Is this option available? Maybe near future?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Do I just go in a mod the current code to provide this for now?</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Thanks.</FONT>
<BR><FONT SIZE=2>> Dave</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> ------------------------------------------------------------</FONT>
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<BR><FONT SIZE=2>> ============================================================</FONT>
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<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> ------------------------------------------------------------------------</FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> _______________________________________________</FONT>
<BR><FONT SIZE=2>> <A HREF="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users" TARGET="_blank">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></FONT>
<BR><FONT SIZE=2>> </FONT>
<BR><FONT SIZE=2>> Be sure to check out the RT wiki at <A HREF="http://wiki.bestpractical.com" TARGET="_blank">http://wiki.bestpractical.com</A></FONT>
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Ce courrier électronique est confidentiel et protégé. L'expéditeur ne renonce pas aux droits et obligations qui s'y rapportent. Toute diffusion, utilisation ou copie de ce message ou des renseignements qu'il contient par une personne autre que le (les) destinataire(s) désigné(s) est interdite. Si vous recevez ce courrier électronique par erreur, veuillez m'en aviser immédiatement, par retour de courrier électronique ou par un autre moyen.<br>
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