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<TITLE>[rt-users] Login problems with "automatically created user"</TITLE>
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<DIV id=idOWAReplyText43673 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Hey Fabiano, </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>You can set it up so that the autoreply to
the initial ticket gives them a password if they don't have one
already. Its a pretty cool trick that I'm using on our RT setup.
This is explained in the wiki at</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2><A
href="http://wiki.bestpractical.com/index.cgi?AutogeneratedPasswordRT3">http://wiki.bestpractical.com/index.cgi?AutogeneratedPasswordRT3</A></FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>And here as well</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><A
href="http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword">http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword</A></DIV></DIV>
<DIV dir=ltr><BR> </DIV>
<DIV dir=ltr>Good luck, </DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>Scott</DIV>
<DIV dir=ltr> </DIV>
<DIV dir=ltr>
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<DIV dir=ltr><FONT face=Tahoma size=2><B>From:</B>
rt-users-bounces@lists.bestpractical.com on behalf of Fábio Sérgio
Cruz<BR><B>Sent:</B> Fri 10/1/2004 1:45 PM<BR><B>To:</B>
'rt-users@lists.bestpractical.com'<BR><B>Cc:</B> Fabiano
Tomimatsu<BR><B>Subject:</B> [rt-users] Login problems with "automatically
created user"<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>Hi, all,<BR><BR>I'm new to RT and need some help.<BR><BR>I'm
facing this problem:<BR>A new user is automatically created whenever a queue
receives a message from<BR>an email address unknown to RT.<BR>This new user is
allowed to access RT, but is granted no rights (except, I<BR>supose, those given
to the Everyone group).<BR><BR>However, when this new user tries to log in to RT
to keep up with its own<BR>tickets - with no password - the login is
denied.<BR>Is there a default password for this kind of "automatically created
user"?<BR><BR>Thanks for any help.<BR><BR>My setup is:<BR><BR>RT 3.2.2<BR>RedHat
9.0<BR>MySQL v4.0<BR>Apache 2.04<BR>Perl v5.8.0<BR>mod_perl
v1.9907<BR><BR>Regards,<BR><BR>Fabio Cruz<BR>Camara dos
Deputados<BR>_______________________________________________<BR><A
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR><BR>Be
sure to check out the RT wiki at <A
href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A><BR></FONT></P></DIV>
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