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<DIV><FONT face=Arial size=2>Hi Team,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have yet another question on customizing
RT. I currently have RT setup with a number of custom fields in each
ticket (like Company Name, Server Platform, DB Version etc) and is it possible
for me to select one value (like Company Name) and have RT automatically
populate the remaining fields based on the Customer Name I have
selected?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>-Steve</FONT></DIV>
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