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<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'>Hello
All,</span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'> </span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'>We are
running RT 3.0.10. I would like to setup RT so that when a ticket is resolved,
the comments are mailed to the requestor and to the watchers. I see an option
where a link to the ticket is emailed during resolve. But if the user opening a
ticket doesn’t have a login, how can we see the comments? Does RT already
have an option for this or is there a fix for this?</span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'> </span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'>I will
appreciate any help on this.</span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'> </span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'>Raj</span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'> </span></font></p>
<p class=MsoNormal><font size=2 color=black face="Comic Sans MS"><span
style='font-size:10.0pt;font-family:"Comic Sans MS";color:windowtext'> </span></font></p>
<p class=MsoAutoSig><b><font size=2 face="Comic Sans MS"><span
style='font-size:11.0pt;font-family:"Comic Sans MS";font-weight:bold'>Rajesh
Menon</span></font></b></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
11.0pt;font-family:"Comic Sans MS"'>Systems Administrator</span></font></p>
<p class=MsoAutoSig><font size=2 face="Comic Sans MS"><span style='font-size:
11.0pt;font-family:"Comic Sans MS"'>311 Powers Hall</span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>662-915-3862</span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'> </span></font></p>
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