<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.0.6249.1">
<TITLE>rt-send-cc Issue</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->
<P ALIGN=LEFT><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">Hi,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">I am having an issue where when I reply to a ticket and put a email address in the cc field it doesn</FONT></SPAN><SPAN LANG="en-ie"></SPAN><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-ie"></SPAN><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">t get sent. I am using</FONT></SPAN><SPAN LANG="en-ie"></SPAN><SPAN LANG="en-ie"> <FONT SIZE=2 FACE="Arial">RT-3.2.2. Has anyone else had this issue? Can anyone help?</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">Regards,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-ie"><FONT SIZE=2 FACE="Arial">Kevin</FONT></SPAN><SPAN LANG="en-ie"></SPAN><SPAN LANG="en-ie"></SPAN></P>
</BODY>
<!--[object_id=#servecentric.com#]--><P align=left><FONT color=#0000ff><FONT size=1><SPAN lang=EN-US style="FONT-SIZE: 8pt; mso-no-proof: yes; mso-ansi-language: EN-US">This e-mail contains confidential information or information belonging to Servecentric Ltd and is intended solely for the addressee(s). The unauthorized disclosure, use, dissemination or copy (either in whole or in part) of this e-mail, or any information it contains, is prohibited. </SPAN><SPAN style="FONT-SIZE: 8pt; mso-no-proof: yes">Any views or opinions presented are solely those of the author and do not necessarily represent those of Servecentric Ltd. </SPAN><SPAN lang=EN-US style="FONT-SIZE: 8pt; mso-no-proof: yes; mso-ansi-language: EN-US">E-mails are susceptible to alteration and their integrity cannot be guaranteed. Servecentric shall not be liable for the contents of this e-mail if modified or falsified. If you are not the intended recipient of this e-mail, please delete it immediately from your system and notify the sender of the wrong delivery and of the email's deletion.</SPAN></FONT></FONT></P></HTML>