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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004>Hey Folks, </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004>I've been looking in the WIKI and tried to search the
archives for bookmarkable searches, I don't have a button for that feature, I
can bookmark searches by bookmarking the URL that the Query Builder link links
to on the left hand column. But my users aren't going to understand that
and I want them to have searches they can easily bookmark (or rather I'm going
to send them via e-mail searches to add to their bookmarks).</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004>Am I missing a permission somewhere, is it
misconfigured? Any pointers to FM or otherwise are
appreciated.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004>We're running RT 3.2.0 on MySQL on RH Enterprise
Server.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=389170322-15112004>Scott</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><!-- Converted from text/plain format -->
<P><FONT
size=2>-------------------------------------------------------------------------<BR>Scott
Thomson<BR>Unitarian Universalist Association<BR>Information Technology Services
- Helpdesk<BR>25 Beacon Street<BR>Boston, MA 02108<BR>617-948-6109
Fax-617-725-8886<BR>sthomson@uua.org<BR></FONT></P>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Rimbert
Rivera<BR><B>Sent:</B> Monday, November 15, 2004 4:37 PM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Problems with
Bookmarkable URL for this search and thepriority field<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P><FONT face=Arial size=2>The "Bookmarkable URL for this search" is not working
for me any time I use "Priority is greater than" or "Priority is less than" as a
search criteria. For example, if I do a new search and search for Priority
is greater than 0, I get a lot of search results. I copy the Bookmarkable
URL, logout and close my browser. I open a new browser and paste the
copied URL but I get no search results, whether I log in before or after I paste
the bookmarked URL. The search criteria is blank on the page but the URL
shows that I should have some search criteria:</FONT></P>
<P><FONT face=Arial size=2><our web
link>/Search/Listing.html?Bookmark=FrT%3B%402%7C%252%7C%241%7C1%258%7C%2411%7CDESCRIPTION%245%7CFIELD%248%7COPERATOR%245%7CVALUE%2412%7CPriority%20%26gt%3B%200%248%7CPriority%241%7C%26gt%3B%241%7C0%241%7C2&TicketsSortBy=id&TicketsSortOrder=ASC&RowsPerPage=50</FONT></P>
<P><FONT face=Arial size=2>If I use "Priority is equal to" or "Priority is not
equal to", then the Bookmarkable URL works fine.</FONT> </P>
<P><FONT face=Arial size=2>Anyone else experience this? Is this fixed in
newer releases? I've searched the list but didn't find a mention of
this.</FONT></P>
<P><FONT face=Arial size=2>We're running RT 3.0.6 with PERL 5.8.0 on RedHat
9.</FONT> </P><BR>
<P><FONT face=Arial color=#808000>- Rim</FONT> </P>
<P><FONT face=Arial color=#808000>Rimbert Rivera</FONT> <BR><FONT face=Arial
color=#808000>Manager, Information Technology</FONT> <BR><FONT face=Arial
color=#808000>COMTEX News Network</FONT> <BR><FONT face=Arial
color=#808000>rrivera@comtex.com</FONT> <BR><FONT face=Arial color=#808000>(703)
820-2000</FONT> <BR><FONT face=Arial color=#808000>Discover more about COMTEX
at: </FONT><A href="http://www.comtex.com/"><U></U><U><FONT face=Arial
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