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<TITLE>Re: [rt-users] Rt generating duplicate tickets with new ticket nu mbers</TITLE>
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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=883462614-02122004>Or maybe I"m not going to set the timeout...I thought I
read somewhere that there was a --timeout flag for rt-mailgate but now I can't
find it. Anyone know if it's possible to set this?</SPAN></FONT></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> Amirian, Brian
[mailto:brian.amirian@viacom.com] <BR><B>Sent:</B> Wednesday, December 01, 2004
11:48 PM<BR><B>To:</B> Todd Chapman; Rebecca Coleman<BR><B>Cc:</B> rt-users @
lists. bestpractical. com. <BR><B>Subject:</B> RE: [rt-users] Rt generating
duplicate tickets with new ticket nu mbers<BR></FONT><BR></DIV>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>I've seen this problem with
and every time the email had an attachment. For me, it's been few and far
between so it's just been dealt with by deleting the mail and merging or
deleting the dups.</FONT></DIV></DIV></BODY></HTML>
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