<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1479" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>Hi *,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>One question.</FONT></DIV>
<DIV><FONT face=Arial size=2>How I can change subject line of tickets from now
on?</FONT></DIV>
<DIV><FONT face=Arial size=2>I know that this can be done by "hacking"
/lib/RT/Action/Sendmail.pm but</FONT></DIV>
<DIV><FONT face=Arial size=2> there are still a lot of tickets with status
"new" and "open" and I think "hacking" will harm those tickets.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Any ideas?</FONT></DIV>
<DIV><FONT face=Arial size=2>Thanks in advance.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Best,</FONT></DIV>
<DIV><FONT face=Arial size=2>Eduard</FONT></DIV></BODY></HTML>