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<DIV dir=ltr align=left><SPAN class=856243514-08042005><FONT face=Arial
color=#0000ff size=2>False alarm - the user sending in the attachment was using
Pine which sent the .log file as text/plain instead of octet/stream like all the
other logfiles we've been getting.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=856243514-08042005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=856243514-08042005> <FONT
face=Arial color=#0000ff size=2>-=| Ben</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of
</B>ben@atomicmatrix.net<BR><B>Sent:</B> Thursday, April 07, 2005 11:46
AM<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users]
Handling of text attachments; launch external app?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=909144315-07042005><FONT face=Arial size=2>We recently upgraded
from RT 3.0.10 (perl 5.6.1) to 3.2.3 (perl 5.8.5). I have a user who's
stating that the old installation handled "*.log" text attachments
differently. Specifically, when clicking on the attachment in the past,
his application defined for .log files would open the attachment. Now it
just opens in a browser window. He has to right-click save then open the
resulting file. I realize this may be more appropriate or RFC behavior or
something, but is there a way to get it to work the old way?</FONT></SPAN></DIV>
<DIV><SPAN class=909144315-07042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=909144315-07042005><FONT face=Arial
size=2>Thanks!</FONT></SPAN></DIV>
<DIV><SPAN class=909144315-07042005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=909144315-07042005> <FONT face=Arial
size=2>-=| Ben</FONT></SPAN></DIV>
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