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<P><FONT SIZE=2 FACE="Arial">Is there a way to display text in color when you are entering a comment or reply to a ticket?</FONT>
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<P><FONT SIZE=2 FACE="Arial">I tried adding "<font color="#ff0000">Red text</font>" but when I display the ticket and view the page source, it had been converted to "<font color="#ff0000">Red text</font>"</FONT></P>
<P><FONT SIZE=2 FACE="Arial">I've searched WIKI, bestpractical lists and google and nothing useful except for displaying the Status in red.</FONT>
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<P><FONT SIZE=2 FACE="Arial">It would be handy to be able to do bold, italics and underline, too.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Using RT 3.0.6</FONT>
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<P><FONT COLOR="#808000" FACE="Arial">- Rim</FONT>
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<P><FONT COLOR="#808000" FACE="Arial">Rimbert Rivera</FONT>
<BR><FONT COLOR="#808000" FACE="Arial">Manager, Information Technology</FONT>
<BR><FONT COLOR="#808000" FACE="Arial">COMTEX News Network</FONT>
<BR><FONT COLOR="#808000" FACE="Arial">rrivera@comtex.com</FONT>
<BR><FONT COLOR="#808000" FACE="Arial">(703) 820-2000</FONT>
<BR><FONT COLOR="#808000" FACE="Arial">Discover more about COMTEX at: </FONT><A HREF="http://www.comtex.com/"><U></U><U><FONT COLOR="#0000FF" FACE="Arial">http://www.comtex.com/</FONT></U></A>
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