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<TITLE>How to configure RT to update RT through email</TITLE>
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<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">Hi,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Verdana">I</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">m new to RT and</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Verdana">I’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">m trying to setup in our office. Can any one explain the configurations required so that request sent via email gets updated in RT. Except this function all other</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana"> things are working fine for me.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"></SPAN><A NAME=""><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">Regards,</FONT></SPAN></A><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
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<P ALIGN=LEFT><B><SPAN LANG="en-us"><FONT SIZE=2 FACE="Verdana">Ravi Shankar</FONT></SPAN></B><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN><SPAN LANG="en-us"></SPAN></P>
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