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<DIV><FONT face=Arial size=2></FONT><FONT face=Arial size=2>Hi:<BR></FONT></DIV>
<DIV><FONT><SPAN class=797562916-13052005><FONT face=Arial size=2>Help
please!!!!</FONT></SPAN></FONT></DIV>
<DIV><FONT><SPAN class=797562916-13052005></SPAN> </DIV></FONT>
<DIV><FONT face=Arial size=2>I'm installing RT3.4.1 on a Solaris machine<SPAN
class=797562916-13052005>:</SPAN><SPAN class=797562916-13052005>:</SPAN>
</FONT></DIV>
<DIV><FONT face=Arial size=2>unname -a output: SunOS tocrsv02
5.8 Generic_117350-12 sun4u sparc SUNW,Sun-Fire-280R</FONT></DIV>
<DIV><FONT face=Arial size=2><BR>and I'm getting this error when I try to run
"make initialize-database":<BR></DIV></FONT>
<DIV><FONT face=Arial size=2>/usr/local/perl5.8/bin/perl
//home/rtusr/RT/sbin/rt-setup-database --action init --dba RT_USER
--prompt-for-dba-password<BR>In order to create or update your RT database,this
script needs to connect to your Oracle instance on localhost as
RT_USER.<BR>Please specify that user's database password below. If the user has
no database<BR>password, just press return.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Password: <BR>Now creating a database for
RT.<BR>...skipped as RT_USER is not RT_USER or we're working with Oracle.<BR>Now
populating database schema.<BR>Creating database schema.<BR>Done setting up
database schema.<BR>Now inserting database ACLs<BR>Now inserting RT core system
objects<BR>Checking for existing system user...not found. This appears to
be a new installation.<BR>Creating system user...Could not create user<BR>make:
*** [initialize-database] Error 1<BR></FONT></DIV>
<DIV><FONT><SPAN class=797562916-13052005><FONT face=Arial size=2>Can someone
please help me??</FONT></SPAN></FONT></DIV>
<DIV><FONT><SPAN class=797562916-13052005><FONT face=Arial
size=2></FONT></SPAN></FONT> </DIV>
<DIV><FONT><SPAN class=797562916-13052005><FONT face=Arial size=2>Iris
Brookes</FONT></SPAN></FONT></DIV>
<DIV><FONT><SPAN class=797562916-13052005><FONT face=Arial
size=2></FONT></SPAN> </DIV></FONT></BODY></HTML>