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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sorry for the (possibly) dumb questions, but Google &
mailing list searches have been of little help...<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1) The password for root login via the web interface has
been lost. It is possible to recover/restore this password?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have tried the advice in <a
href="http://lists.bestpractical.com/pipermail/rt-devel/2003-July/004573.html">http://lists.bestpractical.com/pipermail/rt-devel/2003-July/004573.html</a>
, but as with Jitender, the problem remains.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>2) It is possible to install 2 instances of RT on the same
box?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have a test system (RedHat 7.2, PERL 5.8.6, Apache 1.2.9,
<span class=GramE>RT</span> 3.0.6) that we would like to retain while we setup
a new version (RT 3.4.2 on the same box) for a larger client group with more
diverse needs.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>A couple of list items from the archives have indicated
trouble/disaster dealing with this <a
href="http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005157.html">http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005157.html</a>
& <a
href="http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005150.html">http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005150.html</a>
but again we've not any real success. The most obvious problem is setting
different PERL aliases, and the "crossed wires" references to
webmux.pl on two different paths /opt/rt3 (old version) & /opt/smb-rt3 (new
version)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Comments, suggestions or directions to decent web literature
are very much appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Steve<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Steve Platt<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Bioinformatics Support Co-ordinator<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Bioinformatics Group: Genomics, Proteomics &
Bioinformatics Unit<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Center for Infections<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Health Protection Agency<o:p></o:p></span></font></p>
<p class=MsoAutoSig><st1:Street><st1:address><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;mso-no-proof:yes'>61 Colindale Avenue</span></font></st1:address></st1:Street><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoAutoSig><st1:City><st1:place><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;mso-no-proof:yes'>London</span></font></st1:place></st1:City><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoAutoSig><st1:country-region><st1:place><font size=3
face="Times New Roman"><span style='font-size:12.0pt;mso-no-proof:yes'>UK</span></font></st1:place></st1:country-region><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>NW9 5HT<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'>Tel: 0208 327 6618<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'><a
href="http://www.hpa.org.uk/srmd/bioinformatics/index.htm">http://www.hpa.org.uk/srmd/bioinformatics/index.htm</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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