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<DIV><FONT face=Arial size=2>Hi All,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have a brand spanking new install of RT 3.4.2 and
have the ldap_overlay authenticating against my AD controllers and can log into
RT's web interface just fine (using my AD creds). I do,however, have a
couple of issues to nut out:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>1) When the account is auto-created (from the user
logging in via the web interface), the email address of the AD user is not
populated into RT. Is there a way to do this automatically? The next
step is to use the mailgate to enable email, but I wanted to make sure the web
side was working first.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>2) If a user is auto-created using the web
interface and I check the box in their account that "Lets this user be granted
rights", when the user logs in, they don't have super-user rights like the root
user does. Like they can't see the queue (just the default general one
that's created), nor can they see the configuration tab. Is there a way to
make that user a super-user like the root account?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks for your help</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>-Stevo</FONT></DIV>
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