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<DIV><FONT face=Arial size=2><SPAN class=667120017-09062005>I'm new to RT and
have been trying to understand the various features of it. I have a couple
of questions and would appreciate any lead/answers since I could not find
any.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=667120017-09062005>1)
What tables do I need to delete (other than tickets and transactions) to remove
all of my testing on tickets? I do not want to rebuild the db since I've written
some scrips, templates, custom fields, etc....</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=667120017-09062005>2)
How can I get the list under Queue (Quick Ticket Creation) to display only the
queues that the logged-in user has access to?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=667120017-09062005>3)
How can I get the list under Owner to display only users that have
rights to the selected Queue?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005>Regards,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=667120017-09062005>Iris
Brookes</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=667120017-09062005></SPAN></FONT> </DIV></BODY></HTML>