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<DIV><SPAN class=156373218-21062005><FONT face=Arial size=2>Is there any
instructions or tips on how to add a bunch (100-1000) of non-priviledged users
to RT?</FONT></SPAN></DIV>
<DIV><SPAN class=156373218-21062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=156373218-21062005><FONT face=Arial size=2>I know I read
that customers can send mail to RT and create a ticket but is there
a mechanism where it can grab mail from an exchange mailbox and then
process that as a ticket? </FONT></SPAN><SPAN
class=156373218-21062005><FONT face=Arial size=2>for example all mail that goes
to <A href="mailto:support@domain.com">support@domain.com</A> should be sent to
the support queue.</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><SPAN style="FONT-FAMILY: times new roman"><FONT face=Arial
size=2>T.J. Maciak</FONT></SPAN></DIV><SPAN
style="FONT-FAMILY: times new roman">
<DIV align=left><BR><FONT face=Arial size=2>Internet/Intranet
Developer<BR>Department of IT<BR>City of Grand Rapids<BR>P:
(616)456-3713</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>F:
(616)456-3448<BR><BR></DIV></FONT></SPAN>
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